Privacy Policy
Last updated: May 2026
1. Introduction
Flying Tiger Zipline Co., Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact details (email, phone number)
- Booking information (dates, number of guests, package selection)
- Payment information (processed securely through Stripe)
- Communication preferences
- Special requests or medical conditions relevant to participation
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website information
3. How We Use Your Information
We use your personal information to:
- Process bookings and payments
- Communicate about your reservation
- Send booking confirmations and reminders
- Respond to inquiries and provide customer support
- Improve our services and website
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment processors (Stripe) for secure payment handling
- Service providers who assist in our operations
- Legal authorities when required by law
- Transfer service providers (with your consent)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment information is encrypted and processed through Stripe's secure systems.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request data portability
7. Cookies
Our website uses cookies to enhance your browsing experience. See our Cookie Policyfor more details.
8. Children's Privacy
Our services are available to children with parental/guardian consent. We do not knowingly collect personal information from children under 13 without parental consent.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
10. Contact Us
If you have questions about this privacy policy or your personal data, please contact us:
- Email: flyingtigerziplinechiangmai@gmail.com
- Phone: +66(0)642-469-263
- Address: Doi Saket, Chiang Mai, Thailand